Thoughtfully packed, carefully shipped—just for you.

📦 Shipping Destinations

We currently ship to the following countries:

• 🇺🇸 United States (USD)

• 🇦🇺 Australia (AUD)

• 🇨🇦 Canada (CAD)

• 🇬🇧 United Kingdom (GBP)

• 🇪🇺 Most EU Countries (EUR)
  Note: We do not ship to PO Boxes or military APO/FPO addresses.

🚚 Shipping Method & Processing Time

All items are shipped from our warehouse in China.
Delivery times are estimates and may vary slightly due to customs or local delays.

💸 Shipping Fees

Shipping fees may be converted to local currency at checkout based on your region.

✈️ Tracking Your Order

Once your order has been shipped, you’ll receive a confirmation email with a tracking link. You can track your shipment anytime on our Tracking Page.

🕐 Delivery Delays

We do our best to ensure fast, reliable shipping. However, delays may occur due to:

• Peak seasons or public holidays

• Weather conditions

• Customs clearance

We kindly ask for your patience in such rare cases.

📬 Lost or Stolen Packages

Henny Rue is not responsible for packages lost or stolen after being marked as “Delivered.” If this happens, please contact the carrier directly or reach out to our support team for assistance:
📩 service@hennyrue.com

🇨🇳 Customs, Duties & Taxes

For most orders, we prepay customs and taxes, so you won’t be charged additional fees. However, in rare cases where local customs require duties, customers are responsible.